RETURN POLICY

•Returns

Due to the custom nature of our wigs , we do not accept returns or exchanges. Each unit is made to order specifically for you, ensuring high quality and customisation to your specifications.

In extreme cases, bundles may be exchanged but not refunded. If you believe your situation qualifies as extreme, please contact us within 48 hours of receiving your order at contact@domenthelabel.com . Provide your order number and detailed information about your issue. We will evaluate your request and, if approved, arrange for an exchange. Please note that bundles must be returned in their original, unused condition to qualify for an exchange. Please note that you are responsible for the return shipping costs. 

•Incorrect orders

If you receive an incorrect item, please contact us immediately at contact@domenthelabel.com . We will arrange for the correct item to be sent to you and provide instructions for returning the incorrect item.